Rest API 5.0

Ticket Services

Save Service DeskData API

Mandatory Field: description, nextapprover, status, assobjectid, assobjecttype, fieldcode, fieldname, mainobjectid, mainobjecttype, templatefieldoptionid, ticketId, ticketparamid.

Method URL Parameters

saveServiceDeskData

/api/ticket/add

Name

Response

{

  "assObjectId": 0,

  "assetname": "string",

  "businessGlossaryId": 0,

  "businessGlossaryName": "string",

  "businessdesc": "string",

  "ccf1": 0,

  "ccf10": 0,

  "ccf11": 0,

  "ccf12": 0,

  "ccf13": 0,

  "ccf14": 0,

  "ccf15": 0,

  "ccf2": 0,

  "ccf3": 0,

  "ccf4": 0,

  "ccf5": 0,

  "ccf6": 0,

  "ccf7": 0,

  "ccf8": 0,

  "ccf9": 0,

  "comments": "string",

  "createDate": "2021-06-03T15:21:36.304Z",

  "createdBy": "string",

  "createdByName": "string",

  "customfields": {

    "additionalProp1": "string",

    "additionalProp2": "string",

    "additionalProp3": "string"

  },

  "customobjectid": 0,

  "dcf1": "2021-06-03T15:21:36.304Z",

  "dcf10": "2021-06-03T15:21:36.304Z",

  "dcf11": "2021-06-03T15:21:36.304Z",

  "dcf12": "2021-06-03T15:21:36.304Z",

  "dcf13": "2021-06-03T15:21:36.304Z",

  "dcf14": "2021-06-03T15:21:36.304Z",

  "dcf15": "2021-06-03T15:21:36.304Z",

  "dcf2": "2021-06-03T15:21:36.304Z",

  "dcf3": "2021-06-03T15:21:36.304Z",

  "dcf4": "2021-06-03T15:21:36.304Z",

  "dcf5": "2021-06-03T15:21:36.304Z",

  "dcf6": "2021-06-03T15:21:36.304Z",

  "dcf7": "2021-06-03T15:21:36.304Z",

  "dcf8": "2021-06-03T15:21:36.304Z",

  "dcf9": "2021-06-03T15:21:36.304Z",

  "definition": "string",

  "description": "string",

  "expirationDate": "2021-06-03T15:21:36.304Z",

  "lastModDate": "2021-06-03T15:21:36.304Z",

  "ncf1": 0,

  "ncf10": 0,

  "ncf11": 0,

  "ncf12": 0,

  "ncf13": 0,

  "ncf14": 0,

  "ncf15": 0,

  "ncf2": 0,

  "ncf3": 0,

  "ncf4": 0,

  "ncf5": 0,

  "ncf6": 0,

  "ncf7": 0,

  "ncf8": 0,

  "ncf9": 0,

  "nextApprover": "string",

  "nextApproverName": "string",

  "objectId": 0,

  "objectid": 0,

  "objecttype": "string",

  "permtype": "string",

  "potentialAmount": 0,

  "priority": "string",

  "priorityName": "string",

  "requestPriority": "string",

  "status": "string",

  "statusName": "string",

  "tags": [

    {

      "logo": "string",

      "parentTagId": 0,

      "tagID": 0,

      "tagName": "string",

      "tagType": 0,

      "useScore": 0

    }

  ],

  "tcf1": "string",

  "tcf10": "string",

  "tcf11": "string",

  "tcf12": "string",

  "tcf13": "string",

  "tcf14": "string",

  "tcf15": "string",

  "tcf16": "string",

  "tcf17": "string",

  "tcf18": "string",

  "tcf19": "string",

  "tcf2": "string",

  "tcf20": "string",

  "tcf21": "string",

  "tcf22": "string",

  "tcf23": "string",

  "tcf24": "string",

  "tcf25": "string",

  "tcf26": "string",

  "tcf27": "string",

  "tcf28": "string",

  "tcf29": "string",

  "tcf3": "string",

  "tcf30": "string",

  "tcf31": "string",

  "tcf32": "string",

  "tcf33": "string",

  "tcf34": "string",

  "tcf35": "string",

  "tcf36": "string",

  "tcf37": "string",

  "tcf38": "string",

  "tcf39": "string",

  "tcf4": "string",

  "tcf40": "string",

  "tcf41": "string",

  "tcf42": "string",

  "tcf43": "string",

  "tcf44": "string",

  "tcf45": "string",

  "tcf46": "string",

  "tcf47": "string",

  "tcf48": "string",

  "tcf49": "string",

  "tcf5": "string",

  "tcf50": "string",

  "tcf6": "string",

  "tcf7": "string",

  "tcf8": "string",

  "tcf9": "string",

  "ticketId": 0,

  "type": "string",

  "typeName": "string",

  "updatedBy": "string",

  "updatedByName": "string",

  "urlContext": "string"

}