Data Quality Improvement Lifecycle
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      Data Quality Service Desk

      If the user has any concern with the data quality of a Table, Column, File, Report or Business Glossary Term, they can raise a ticket from the Data Quality Tab in the service desk module or through any request modes as shown below:

      • Application header 
      • Nine dot feature 

      Some of the most common data quality-related issues faced by analysts are:

      • Duplicates
      • Incomplete Data
      • Inconsistent Formats
      • Null values in the table column

      Any Data Quality (DQ) Issue requested on a data object, is approved by a STEWARD of that data asset group. Additionally, users who have Admin rights can also approve the Data Quality issues.

      Data quality issues can be reported through two ways:

      1. Data Catalog
      2. Governance Catalog

      To report a Data Quality issue from Data Catalog

      1. Go to Data Catalog and select the Table/ File/ Report/ Column/ Business Glossary to report a data quality issue.
      2. Select the nine dots and click the Report Data Quality Issue.     
      3. The Request object type, request object, and STEWARD for the selected data object is automatically entered.
        Note: In this case it is for a column name ovaledgedb.connectioninfo.connectioninfoid
      4. The default STEWARD of a data object approves a Data quality issue on a Data object (tables/ files/ reports/ columns).
      5. The default STEWARD of a domain approves a data quality issue on a business glossary term.
      6. The approval workflow of a data quality issue can be customized using the Approval Workflow in the Security module under Administration.
      7. A brief description of what the data quality issue on the selected object is added.   
      8. Click the Create Request button. 

      A service request is submitted to check the data quality issue, and STEWARD receives a notification to correct the issue and approve the request.

      To report the Data Quality issue through Governance Catalog

      1. Go to Governance Catalog >> Service Desk module and click +  to create a new request.
      2. Select the Request type as Data Quality and choose the request object type as Table/ File/ Reports/ Columns/ Business glossary. 
      3. Enter the request object (It is the name of the object on which the user needs the selected data permissions). 
      4. Once the user selects the data object, the STEWARD for that data object is automatically assigned. The default STEWARD of a data object approves a Data quality issue on a Data object (tables/ files/ reports/ columns).
      5. The default STEWARD of a domain approves a data quality issue on a business glossary term.
      6. The approval workflow of a data quality issue can be customized using the Approval Workflow in the Security module under Administration.
      7. A brief description of why the user needs content change is also added.
      8. Click the Create Request button.
      A service request is submitted to check the data quality issue, and STEWARD receives a notification to correct the issue and approve the request.       

      Data Quality issue is approved by the default STEWARD of the data object. The approval workflow of a data quality issue can be customized using the Approval Workflow.